Given the urgency in today’s healthcare systems, medical transcription has never been more important. Doctors need to focus all of their attention on their patients, and they could not afford to divide their limited time or energy on administrative work like creating patient medical history.
Most hospitals and other healthcare facilities today choose one of two options: maintain a team of in-house typists or outsource medical transcriptionists. However, the demand for this service is very dynamic, and it is something that can only be met by a more creative approach: co sourcing.
Implementing a combination of in-house and outsourced medical transcription offers many benefits, some of which are outlined below.
1. Guaranteed Availability of Staff Members
With an in-house team of medical transcriptionists, you are guaranteed to have an available workforce whenever you need it. They can carry out day-to-day tasks like reviewing and editing medical documents, which is critical with today’s medical situation.
The key to optimising your setup is by identifying your minimum workload. This way, you can hire and train the least number of in-house transcriptionists that will get the job done during lean days. When things start to pick up, you can call an outsourcing company for backup.
2. Manage Planned and Unplanned Leaves
If you have a core of in-house transcriptionists in place, you are better prepared for sick leaves and unplanned absences. You can just ask for additional staffing from an outsourcing company in case someone can’t report for work, and your request will be easy to grant because you won’t be needing that many people.
3. No Need to Train the Outsourced Transcriptionists
You have invested resources to train your team of in-house typists, and it is normal to have doubts whether an outsourced transcriptionist can keep up. The good thing is that reputable outsourcing companies are updated when it comes to industry best practices. As a result, all of their transcriptionists are well-trained and are up for the job.
4. Save Money While Maximizing Productivity
Training an in-house transcriptionist can be expensive. The equipment needed to maintain an in-house capability also comes at a cost. However, in the long run, it can be cost-effective, especially if your workload is constant.
However, in reality, the demand for transcription can change quickly. What will you do with the extra equipment and manpower if your clinic suddenly downsizes? Your resources would be wasting away, and this is something that you could not afford to happen.
Co sourcing allows you the flexibility to scale up or down as needed without compromising your productivity. Your core team of in-house transcriptionists can get the job done when the load is normal, and an outsourcing company can give you a boost when needed.
5. Easily Manage Turnaround Time
An important measure of the efficiency of a transcriptionist is turnaround time. It determines how responsive your organisation is to the changing but ever-urgent needs of the industry. With a combination of highly trained in-house and outsourced transcriptionists, you can maintain the skill level in your clinic or facility and ensure a consistently fast turnaround time.
Hiring in-house transcriptionists and outsourcing have their own advantages and disadvantages. However, you do not have to choose one over the other. By implementing a combination of the two methods, you can create a productive and cost-effective organisation ready for whatever tomorrow may bring.